Queries

Q: Can I see a preview of my customized 3D art frame before it’s made?

Yes, for custom orders, we provide a digital preview of your design before production begins. This allows you to review the layout and make any necessary adjustments. Once you approve the preview, we’ll start creating your custom piece.

Q: What sizes are available for your 3D art frames?

Our 3D art frames come in a variety of sizes to suit different spaces and preferences. We offer standard sizes, and we can also create custom sizes upon request to fit your specific needs.

Q:How do I order?

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

Q: How do I hang my 3D art frame?

Each 3D art frame comes with easy-to-use hanging hardware, making it simple to display your artwork. We recommend using a level to ensure your frame is hung straight. For heavier frames, we suggest using wall anchors for added stability.

Q: What should I do if my order hasn’t arrived yet?

If your order hasn’t arrived within the estimated delivery time, please check the tracking information provided in your shipping confirmation email. If there’s an issue with delivery, contact the shipping carrier for assistance. If you still need help, feel free to reach out to us, and we’ll do our best to resolve the issue.

Q:Do you offer gift wrapping or special packaging?

Yes, we offer gift wrapping services for an additional fee. During checkout, you can select the gift wrap option and even add a personalized message. Your gift will be beautifully wrapped and ready for any special occasion.